North America System Integration Market size exceeded USD 140 billion in 2020 and is set to expand at a CAGR of 7% from 2021 to 2027.

The rising adoption of automation and integrated approach in business process is one of the major factors driving the system integration market growth in North America. Several organizations have embraced digitization by adopting robotics and AI to automate repetitive processes. For instance, in August 2020, The Ford Motor Company experimented with four-legged dog-like robots as part of its manufacturing pilot program at the Van Dyke Transmission Plant in the U.S. The robots are designed to reduce cost, increase efficiency, and save time. Automation systems adopted by business organizations require efficient communication and seamless integration with other devices, creating the need for system integrations solutions.

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The growing adoption of cloud-based services among SMEs and large organizations will boost the North America system integration market demand. The COVID-19 pandemic has further driven the adoption of cloud among businesses to remain operational in the market. According to a 2020 survey conducted by Aptum, a global hybrid multi-cloud managed service provider, 69% of the decision-makers in Canada identified cloud computing as being essential to them. Similarly, several large organizations in the U.S. have successfully incorporated specific SaaS solutions as a part of their growth strategy. Migration of businesses toward the cloud will drive system integration services demand for seamless transition of applications and IT processes into the cloud.

North America Market, By Service

The need for sustainable infrastructure that maintains energy consumption will propel the North America system integration market revenue. Infrastructure and sustainable development are interlinked with around 70% of greenhouse gases are related to the construction and operation of infrastructure. Buildings account for over 40% of all the U.S. energy consumption and greenhouse gas emissions. Rising environmental concerns have encouraged organizations to invest in Building Management System (BMS) for controlling and monitoring a building's electrical equipment. An integrated BMS solution monitors the energy usage of cooling & heating systems, lighting control, and air handling units in facilities.

North America Market, By End-Use

The increasing focus on creating efficiency and improving customer satisfaction is fueling the demand for network integration in the IT & Telecom sector. The rapid proliferation of digitization has created a rise in consumer demand and sophistication. The traditional infrastructure of telecom companies is less equipped to eliminate significant challenges such as complexity of systems and associated pressure on costs. With the integration of Business Support Systems (BSS) and Operations Support Systems (OSS) applications, companies can improve the efficiency of their operations. System integration service providers are highly specialized in providing integrated platforms, enabling telecom companies to improve customer experience.

Competitive Industry Landscape

Prominent players operating in the North America system integration market include Unisys Corporation, Cisco Systems, Inc., Huawei Technologies Co., Ltd., Hewlett-Packard, Tech Mahindra, Hitachi Ltd., IBM Corporation, Oracle Corporation, Infosys Limited, Capgemini, Dell Technologies Inc., Accenture PLC, Fujitsu Ltd., and AGC Networks Ltd.

Companies are focusing on strategic partnerships & collaborations to expand their product portfolio and strengthen their industry presence. For instance, in February 2021, IBM Corporation announced its partnership with Tech Mahindra to develop cybersecurity, AI, hybrid cloud, automation, and 5G services.